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Permanent Submission Officer *Arabic Speaking*
Cape Town, Western Cape - South Africa

Permanent Submission Officer *Arabic Speaking* Cape Town, Western Cape - South Africa

Available: 7 yrs ago
Contact: Augustine Mithun

Account Name: Augustine Mithun
User Since: 13/01/14
Ads Published: 2
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Permanent Submission Officer *Arabic Speaking* Cape Town, Western Cape - South Africa


​About The Company:

VFSGlobal, a subsidiary of Kuoni Group, is the world’s largest and most experienced Outsourcing & Technology Service Specialist for Diplomatic Missions and Governments worldwide. Established in 2001 as a specialist partner for diplomatic missions, VFS Global serves diplomatic missions and consular sections by managing all the administrative and non-judgmental tasks related tothe entire lifecycle of a visa application process, enabling diplomatic missions to focus entirely on the key tasks of assessment and interview. Todayit serves 35 diplomatic missions through its 425+ offices and has operations in52 countries across 5 continents.

VFS TasHeel International is a collaborative enterprise formed by TasHeel and VFS Global, leveraging the increased specialization of capabilities, globalization and value optimization of the two successful entities. The company specializes in managing and administrating the Visa Application and Issuance process on behalf of various Government Diplomatic missions, Embassies and Consulates. In addition, it offers a gamut of Value added services to travelers.

TasHeelis a holding and development company operating in the Kingdom of Saudi Arabia, with two structured business areas, Investment and Real estate development. The Company owns equity in sister corporations, Saudi Joint stock corporations, Joint Ventures, Local and International Financial Institutions and Real estate business. TasHeel handles the Umrah pilgrim management for the Ministry of Interior since 2005, serving close to 3 million Umrah passengers across Saudi Arabia by establishing multiple points of entry and exit, using 14 offices dedicated for Umrah applicants. TasHeel also operates all the 23 First classlounges at KSA domestic airports.

Vasco, a subsidiary of VFS Global is anavant-garde travel service enterprise providing an extensive platform tha tbrings together a wide array of products and services, with the purpose of making a traveler’s experience comfortable, safe, affordable and unique. Vasco’s offerings range from basic travel products to high-end services like lounge, meet and greet services. Vasco covers wide spectrum of products and services in areas including Hotel and Logistics, Finance and Insurance, TravelHealthcare, Telecom, Retail and more.

To know more about us, please visit our website at

Job Title - Submission Officer

Location - Cape town

Role and Responsibilities

Primary Responsibility: Manage day-to-day activities of the VSC as defined in the function below.

Essential Functions:
Document scrutiny & collection for visa processing
Handling customer/applicant queries personally or via email, telephone
Ensuring all administration & logistics of passport delivery to consulate /applicant /Logistics Company etc.
Maintain& record all application data
Handling of cash & bank related transactions if assigned

Metrics & Organization Management:

Performance Metrics:

Applicant Satisfaction

Applicant Turn Around time

OM & Reporting:

Reports to the Ops Manager/Ops Supervisor

Qualifications, Experience and Education Requirements:
A graduate in any field with 0-2 years’ experience with preferred experience in supermarkets/services counter where cash-handling is imperative
Proficient in use of computers - word processing & spreadsheets etc.
6 months or more experience in Customer Service/Fresher with a successfully completed degree certificate

Mandatory Skills:
Ability to handle cash
Arabic & English language skills
Communication Skills
Interpersonal Skills
Selling Skills
Ability to handle pressure

Preferred Skills:
Typing speed of at least 35 wpm

*Applications are accepted only in English*

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