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Edcon Financial Services
Durban, KwaZulu-Natal - South Africa

Edcon Financial Services Durban, KwaZulu-Natal - South Africa

Available: 7 yrs, 2 ms ago
Contact: anthea kleinsmith

Account Name: Anthea kleinsmith
User Since: 14/04/10
Ads Published: 3
Ads Active: 2 (View ads)
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Edcon Financial Services Durban, KwaZulu-Natal - South Africa

Description

To supervise a team of customer service consultants and manage the call centre, to ensure an accurate and professional service is provided to customers with resolution of queries accoring to credit policy

ROLES AND RESPONSIBILTIES:
* Customer Service delivery - corporate
* Performance Monitoring
* Market Intelligcence - Financial Services
* Risk Monitoring and Management
* People Management
EDUCATION/ WORK : Matric + 2-4 yrs management experience in a call centre environment
Please respond by friday 16th April 2010


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