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Edcon Financial Services in Recruitment
To Manage relevant resources through the use of collections techniques and resources in order to rehabilitate delinquent customer accounts to regular paying habits, thereby facilitating bad debt recovery handovers and profit margins.
ROLES AND RESPONSIBILITIES:
* Performance Monitoring
* Information Reporting
* Risk Monitoring and Management
* Process Improvement and efficiency
* People Management
EDUCATION: Matric + tertiary education would be an advantage. MUST HAVE 2 - 4 MANAGEMENT EXPERIENCE IN A COLLECTIONS CALL CENTRE ENVIRONMENT
Please respond by friday 16th april 2010