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Acacia Hospitality
Pretoria, Gauteng - South Africa

Acacia Hospitality Pretoria, Gauteng - South Africa

Available: 6 yrs, 9 ms ago
Contact: Maritza Kleinhans
0832718345

Account Name: Maritza Kleinhans
User Since: 12 Sep 2010
Ads Published: 5
Ads Active: 2 (View ads)
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Acacia Hospitality Pretoria, Gauteng - South Africa

Description

Enrol now for the course in Feb 2011.
2 day Waitron course - R750 p.p
3 day housekeeping attendant course - R1125p.p
3 day front office course - R1125 p.p

Soft skills - certificate of attendance

email: maritza.kleinhans@gmail.com


Trainings available but to name a few:


                                                      Customized trainings for any business having customers and customer service


Accommodation Services

Front of House
Food & Drink Services
Generic Unit Standards
Prepare Beds and Handle Linen and Bed Coverings

Service Toilet and Bathroom Areas

Service Guest Bedroom Areas

Clean Floors and Floor Coverings

Handle and Store Cleaning Equipment and Materials

Handle and Dispose of Waste

Deep Clean Floors and Soft Floor Coverings

Service Self-catering Kitchen Areas and Equipment

Provide an On Premise Laundry Service

Clean and Maintain Public Areas

Service Toilets and Washrooms

Launder Guest Clothes

Provide a Valet Service

Control Linen for External Laundry

Provide a Housekeeping Service

Maintain Housekeeping Supplies

Maintain a Clean Linen Supply

Maintain the Housekeeping Service

Handle Mail

Store and Handle

Provide a Collection and Delivery Service

Arrival and Departure

Customer Information

Maintain a Booking

Deal with the Arrival of Customers

Guest Accounts

Exchange Foreign Cash and Travellers Cheques

Coordinate the Greeting and Assisting of Guests

Valet Butler Service

Maintain Practices and Procedures for Handling Foreign Cash

Maintain Practices and Procedures for Handling Cash

Maintain the Front office Service

Maintain the Portering Concierge Service

Maintain Hygiene

Prepare & Clear for Table Service

Prepare & Clear for Counter Service

Prepare & Clear for Takeaway Service

Prepare & Clear for Drink Service

Clean & Store Glass

Prepare for Room Service

Clean and Restock

Prepare Function

Prepare and Clear Areas

Provide Table Service

Provide Table Drinks

Provide Carvery Buffet

Provide a Silver Service

Prepare and Serve Wine

Prepare and Serve Cocktails

Prepare Kegs and Gas Cylinder

Maintain Cellars Store

Provide a Drinks Service

Present & Serve Wine

Spirits & Liqueurs

Prepare, Cook, Serve in Restaurant

Maintain Table Service

Maintain Drink Service

Supervise & Maintain Beverage Storage

Supervise a Function

Maintain External Areas

Provide Customer Service and customer service excellence

Processing Incoming Outgoing Calls

Display Cultural Awareness in Dealing With Customers

Maintain Data in a Computer System

Describe Layout, Services and Facilities of the Organisation

Verbal Communication

Maintaining Effective Working relationships with other staff members

Maintain a Secure Working Environment

Maintain a Safe Working Environment

Maintain Health Hygiene and a Professional Appearance

Conduct on the Job Coaching

Handle and Process Payments

Develop Self within the Job

Prepare Written Communications

Source Information about Self employment Opportunities

Maintain Customers Satisfaction

Maintain the Receipt, Storage and Issue of Goods

Training and Development

Contribute to the Identification of Short Term Supply

Cleaning Programme for Own Area of Responsibility

Audit Financial Procedures Conduct Night Audit

Plan & Conduct Meetings

Plan & Conduct Meetings Folder Enclosure

Plan & Conduct Meetings Folder Enclosure2

Maintain Supply Levels

Introduce new Staff to Work Place 2

Plan, Organise & Monitor Work in Own Area of Responsibility

Monitor and Maintain Health, Safety and Security

Maintain a Preventative Maintenance Programme

Manage Ones Own Development

Control and Order Stock


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