Do you know that improved customer interaction is one of the main trends and predictions for financial institutions for 2017?
By removing friction from the customer journey, financial institutions can create the optimal customer journey.
Attend the Digital Customer Engagement Conference on 7 & 8 June 2017 at the Indaba Hotel, Johannesburg to find out more how banks, insurance companies and other players in the financial services industry can learn to create the optimal customer journey, making each step and touch point in the buying cycle stream-lined, efficient and personalised.
Some of the themes to be addressed in the programme include digital marketing strategies to improve customer engagement, social media, e-metrics, loyalty and digital sales enablement.
The event showcases a top speaker panel, all experts in the marketing and financial services arenas. Some of the companies represented include Experian, ClickMaven, P:Cubed, Compuscan, Digital Solutions Group, SAP Africa, EOH Digital, inQuba, Karabina, NXT and more.
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