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Permanent Inbound Call Centre position available now! Basic Salary!!!
Randburg, Gauteng - South Africa

Permanent Inbound Call Centre position available now! Basic Salary!!! Randburg, Gauteng - South Africa

Available: 3 yrs, 3 ms ago
Contact: Tascha Smith

Account Name: Tascha Smith
User Since: 19/06/16
Ads Published: 1
Ads Active: 1
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Permanent Inbound Call Centre position available now! Basic Salary!!! Randburg, Gauteng - South Africa

Description

Receiving incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide available information.

Main Job Tasks and Responsibilities:

- Answer calls and respond to emails
- Handle customer inquiries both telephonically and by email
- Research required information using available resources
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into system
- Update existing customer information

Key Competencies:

- Verbal and written communication skills
- Listening skills
- Problem analysis and problem solving
- Customer service orientation
- Organizational skills
- Attention to detail
- Judgment
- Adaptability
- Team work
- Stress tolerance
- Resilience

Benefits:

- Basic salary - (R3750-4750)
- Medical Aid

Application details:

- To apply for this position send your CV to cv@teletech.co.za


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