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Permanent Collection Agents
Cape Town, Western Cape - South Africa

Permanent Collection Agents Cape Town, Western Cape - South Africa

Available: 2 yrs, 5 ms ago
Contact: Lisa
021 003 0222

Account Name: Tami Flinn
User Since: 26/06/14
Ads Published: 26
Ads Active: 3 (View ads)
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Permanent Collection Agents Cape Town, Western Cape - South Africa

Description

Job Purpose: To negotiate with arrears account customers to maximise debt recovery and profitability

Reporting to: Team Manager

Key Performance areas

To negotiate with arrears account customers to maximise debt recovery and profitability
Ensure that allocated collection target/s are achieved
Use effective communication and negotiation to ensure successful commitments to pay (Promises to Pay)
Follow-up daily on progress of the PTP’s and the respective statuses to optimise collections
Requirements

Working experience within an outbound debt collections environment / outbound sales environment
1 - 2 years Collections experience
2 years and above call centre experience would be advantageous
Credit and Criminal clear
Strong communication skills
Basic to intermediate computer skills – MS Office
Understanding / working knowledge of Excalibur operations is advantageous
Skills

Target driven
High level of integrity
Strong work ethic
Self-motivated
Able to work under pressure
Reliable
Remuneration Structure

Basic Salary PLUS Commission
Benefits* (at the full cost of the employer);
Funeral Cover
Life Cover
Disability Cover
Medical Cover (after successful completion of probation period)
*These are dependant the country

NB: All applicants must note that upfront checks will be conducted before they are shortlisted and that their selection is subject to positive outcomes on these checks, which include criminal records, credit records and previous employment.

Kindly note that by submitting your job application you are giving us consent to conduct upfront checks and that you will be contacted subject to positive outcomes on these checks, which include criminal records, credit records and previous employment.

Only candidates who meet the minimum requirements of the role will be shortlisted for an interview.

If you do not receive a response within two weeks of after the closing date this position was advertised, please consider your application unsuccessful.

This appointment will be made in line with the Nimble Group Employment Equity Plan


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